Refund policy

Refund Policy

We hope you love your Yeri May pieces, but if you're not completely satisfied, we're here to help.

Returns We accept returns within 14 days of delivery. Items must be unworn, undamagedcand returned in their original packaging.

Please note, for hygiene reasons, earrings are non-returnable and non-refundable unless they arrive faulty or damaged.

How to Return To request a return, please email us at hello@yerimay.com with your order number and reason for return. We'll get back to you within 2 business days to confirm.

Return Postage Return postage costs are the responsibility of the customer. We recommend using a tracked service as we cannot be held responsible for items lost in transit.

Refunds Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please allow additional time for your bank to process the payment.

Faulty or Damaged Items If your item arrives faulty or damaged, please contact us within 48 hours of delivery with photos and we'll make it right.